Maintenance request tracker for landlords
Turn maintenance requests into trackable tickets.
Give tenants a status page, keep a clean manager list, and stop chasing updates in text threads.
UnitPing manager board
6 open tickets
Leaking sink
Unit 12B · A1B2C3
Broken outlet
Unit 4A · Q7W8E9
Hallway light
Unit 18C · T9R5K2
Fast triage
Simple updates
Status alerts
0h
median first response
0%
requests with a visible status
0x
fewer follow-up texts
What the first slice covers
The smallest useful maintenance workflow.
We keep the scope narrow: a public intake form, a manager board, a tenant status lookup, and the hooks needed for email and analytics.
Tenant intake in under a minute
Collect name, unit, contact details, category, and an optional photo without a portal rebuild.
Manager triage board
See new requests, update statuses, and leave a note that tenants can understand.
Tenant status page
Each ticket gets a short code so a tenant can check progress without chasing the office.
Polite follow-up loop
Email nudge stubs are built into the first slice so request creation and status updates can trigger alerts.
Tenants and managers
Less chasing. More visibility.
A plain-English status page keeps everyone aligned, while the manager view gives the office a simple place to sort, update, and resolve requests.
“I stopped losing requests in text threads. Tenants can finally see what happens next.”
Nadia, 42-unit landlord
“The manager list and shareable code are exactly the minimum we needed to get moving.”
Owen, property manager
“The intake form is quick enough that tenants actually use it instead of calling twice.”
Leah, owner-operator
“I stopped losing requests in text threads. Tenants can finally see what happens next.”
Nadia, 42-unit landlord
“The manager list and shareable code are exactly the minimum we needed to get moving.”
Owen, property manager
“The intake form is quick enough that tenants actually use it instead of calling twice.”
Leah, owner-operator
“I stopped losing requests in text threads. Tenants can finally see what happens next.”
Nadia, 42-unit landlord
“The manager list and shareable code are exactly the minimum we needed to get moving.”
Owen, property manager
“The intake form is quick enough that tenants actually use it instead of calling twice.”
Leah, owner-operator
“I stopped losing requests in text threads. Tenants can finally see what happens next.”
Nadia, 42-unit landlord
“The manager list and shareable code are exactly the minimum we needed to get moving.”
Owen, property manager
“The intake form is quick enough that tenants actually use it instead of calling twice.”
Leah, owner-operator
Pricing
Start free, then move up when the portfolio grows.
Free covers a small trial portfolio. Paid plans are built for owners who want faster response times, more units, and a calmer inbox.
Free
Try the request flow
Up to 5 open tickets
$19/mo
For smaller portfolios
Up to 40 units
$49/mo
For growing managers
Unlimited units
FAQ
Simple enough to add beside your current workflow.
Do tenants need an account?
No. They can submit a request with basic details and use a shareable code to check status.
Can I send status updates?
Yes. Status changes are stored on the ticket and ready for email notifications.
Is this a full property suite?
No. It stays focused on maintenance communication only.
What if I only want the landing?
The public landing, intake, manager board, and status page are all in the first slice.
Ready to get the office out of text chaos?
Set up the first tenant request in minutes.
Use the first ticket to prove the workflow, then keep the same cadence for every repair that follows.